Shipping Rates
- *Flat rate shipping*: $25 for orders under $100
- *Free shipping*: On orders over $200
Shipping Timeframes
- *Processing time*: 3-5 business days
- *Shipping time*: 5-10 business days (domestic), 10-15 business days (international)
- *Estimated delivery time*: 7-14 business days (domestic), 14-21 business days (international)
Shipping Methods
- *Standard shipping*: via Canada Post
- *Express shipping*: via DHL
Tracking and Delivery
- *Tracking information*: We'll email tracking details once your order ships.
- *Delivery confirmation*: Signature required for orders over $500
International Shipping
- *Customs and duties*: Customer responsible for customs and duties.
- *International shipping restrictions*: We ship to most countries, but please check our website for specific restrictions.
Damaged or Lost Packages
- *Damaged packages*: Contact us within 3 days of delivery.
- *Lost packages*: We'll work with the carrier to resolve the problem.
